The Upgrade is the procedure we follow to change the type of ticket:
- From Half Price Ticket to Full Price Ticket;
This is done by paying the price difference for these tickets*.
This procedure is available on the Mundo Ticket website; here is the step-by-step guide on how to upgrade your ticket.
It is important to note that the Upgrade is only for changing the type of ticket; it is not possible to change the type of ticket or the event date.
Additionally, it is not allowed to change the type of ticket to a lower value; for example, if you purchased a full-price credential, you cannot exchange it for a Half Price Ticket.
*The price difference will be based on the current sales batch of the event.
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